Click for the BBB Business Review of this Lighting Fixtures - Retail in Calgary AB
We Accept
Checks & Money Orders
LightingStore.CA
a division of BRC Lighting
Consultant & Design Inc.
Calgary, Alberta Canada
Business Hours
Mon to Sat 8:30 to 5:00 Mountain Time
Contact Us
Toll Free Call 877.244.3575
or local 403.686.4290
Toll Free Fax 877.221.4293
or local 403.229.4293
Policies
PAYMENTS
We accept the following forms of payment:
  • MasterCard
  • Visa
  • American Express
  • Personal & Company Checks (see note 1)
  • Money Order (see note 1)
  • Open Account Charge (must be pre-approved)
NOTE 1:
When you complete your order in the store, just choose the FAX or MAIL payment option to print out an invoice to send with your payment.
We have also provided a Manual Order Form for your convenience.
CLICK HERE for our Manual Order Form and FAX to 1.403.229.4293 or toll free 1.877.221.4293.
SALES TAX
Canadian Orders: For orders placed within Canada 5% GST and or HST will be applicable based on the Province that the order is delivered to.
USA & Int'l Orders: No taxes are charged. Be aware that Duties and Brokerage Fees may apply.
SHIPPING & HANDLING
Domestic Shipping (Canada):
All orders over $299 dollars will be prepaid to all major cities in Canada, some outlying areas may occur some extra shipping costs.
Your final shipping cost will be based on the location you live in. For all oversized cartons, which cannot be delivered by Courier and must be delivered by Transport, the Customer will be notified by email, the determined extra shipping cost, before the order is processed. For all orders to remote northern locations, the shipping costs will be quoted to Customer prior to processing.
We use the least expensive of the following shippers in Canada.
  • UPS
  • FedEx
  • Purolator
  • Canadian Postal Service
USA & International Shipping
Most international orders will be shipped via Global Priority according to their standard rates. Other orders will be billed according to actual shipping rates.
RETURN POLICY
  • No items shall be return without a 'RETURNED MERCHANDISE AUTHORIZATION (RMA)'.
    The RMA must be put onto a label.
    DO NOT PUT THE RMA NUMBER DIRECT TO CARTON.
  • All items that have been installed cannot be returned (no credit will be issued).
  • A Restocking Fee of 25% will take place, after 10 days no credit will be issued.
    If return shipped from the USA some Duties will apply.
  • If the carton, packing, part bags etc are not in original factory condition no credit will be issued.
  • On all returns freight will be paid by the customer, upon inspection credit will be issued to your credit card.
STORE POLICY
Lightingstore.CA warrantees fixtures and components, when properly installed and under normal conditions of use, to be free from defects in materials and workmanship for 2 years from the date of purchase. We will at our discretion, repair or replace the product. In the event we determine a product is not repairable or no longer available, we will replace it with an item of similar style and value. Items excluded from this warranty are: Outdoor Lighting, Glass, Shades, Ballasts, Transformers, Individually Sold Parts and Bulbs. Warranty does not cover against the improper installation of product, user neglect, and modified product, finish or color issues, claims for labour costs or acts of any other sources Limited Warranty In order to serve our customers and subject to the following disclaimers and limitations, provides the following limited warranty Lightingstore.CA prevent chemical, ice, or snow damage to the product shall not be covered by this warranty. The warranty does not cover products that have been exposed to toxic, or any other corrosive environments, or where operating temperatures fall below -40C or exceed +100C. Due to the unsuitability of many cleaning agents such aspects of our products as could be damaged by their use, for example glass and finishes, are specifically excluded from the terms of this warranty. This warranty does not cover labour, shipping costs, removal or installation, nor does this warranty cover any product not expressly designated an OEM product when it is used as a component of and/or a finished good for a manufactured primary product without the prior written approval of Lightingstore.CA DISCLAIMER OF IMPLIED WARRANTIES EXCEPT AS SET FORTH IN THE LIMITED WARRANTY OR OTHERWISE REQUIRED BY LAW, Lightingstore.CA PROVIDES ALL PRODUCTS AS IS AND DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ALL SUCH WARRANTIES ARE EXPRESSLY DISCLAIMED. LIMITATION OF DAMAGES If during the warranty period of any Lightingstore.CA PRODUCT THIS WARRANTY COVERS, AND Lightingstore.CA IS LIABLE FOR, ONLY THAT WARRANTY COVERAGE AND DAMAGES SPECIFICALLY DETAILED ABOVE. EXCEPT AS MAY OTHERWISE BE REQUIRED BY LAW, Lightingstore.CA SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF Lightingstore.CA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THIS DISCLAIMER APPLIES DURING AND AFTER THE WARRANTY PERIOD. If you discover a defect or malfunction during the period to which this warranty applies, repair or replacement is subject to the proper notification and consent of Lightingstore.CA
PRIVACY POLICY
At Lightingstore.CA we fully respect your rights to privacy and utilize the following procedures in regards to any information we receive or obtain about users of this website. We do not share any information you provide to us, including your email and mailing addresses, with any companies outside Lightingstore.CA, its subsidiaries, affiliates, or necessary payment processors. From your credit card or any other way of payment, all information on our site is fully secured.